Privacy Policy
Australian Survey Equipment is a business name of The trustee for Stork Family Trust (ABN 73 807 578 302) ("we", "us"). We respect your privacy and handle personal information in line with the Australian Privacy Principles. This policy explains what we collect, why, and how you can contact us about it.
What we collect
- Your name, email address, phone number and company when you send an enquiry, request a quote or hire equipment.
- Hire details such as dates, site location, delivery address and the equipment you hire.
- Your email address if you join our mailing list.
- Basic technical information (such as browser type and pages visited) that our website and hosting provider may record automatically, including through cookies.
How we use it
- To respond to enquiries, prepare quotes and manage hires, delivery and returns.
- To invoice and keep business records.
- To send updates and offers if you have joined our mailing list.
- To keep our website working and secure.
Mailing list
We only send marketing emails to people who have signed up or otherwise agreed to receive them. Every email identifies us and includes a way to unsubscribe, as required by the Spam Act 2003. You can unsubscribe at any time, or contact us and we will remove you.
Who we share it with
We do not sell your personal information. We only share it with service providers who help us run the business, such as our website host, email provider, accounting software and freight carriers, and only as needed to provide our services, or where the law requires it.
Storage and security
We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we delete or de-identify it when we no longer need it.
Access and correction
You can ask to see the personal information we hold about you, or ask us to correct it. Contact us using the details below.
Complaints
If you have a concern about how we have handled your information, please contact us first so we can try to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact us
Australian Survey Equipment
290 Wickham Rd, Highett VIC 3190
Phone: 0412 633 903
Or use our contact form.